Returns Policy
Effective Date: March 8, 2026
Thank you for your purchase or subscription.
Website Services (Offers)
All website services are non-refundable once work has begun or access has been provided.
Due to the nature of digital services and time-based work, we do not offer returns, refunds, or exchanges after purchase.
Maintenance Plans
All maintenance plans are billed in advance and are non-refundable.
You may cancel at any time to prevent future charges.
No partial refunds are provided for unused time within a billing cycle.
Webflow App
The Webflow app is provided as-is and free for use in Webflow projects.
No refunds or returns apply, as this is not a paid product.
If you encounter issues, contact crystalthedeveloper@gmail.com.
We do not guarantee compatibility with all Webflow setups or third-party scripts.
Printful Products (for example hoodies and shirts)
Returns and exchanges for physical items are handled directly by Printful.
Please review their return policy at printful.com/policies/returns.
Crystal Lewis does not manage replacements, sizing issues, or damaged item claims.
Shipping for Returns
You are responsible for return shipping costs.
Original shipping charges are non-refundable.
If a refund is granted, return shipping may be deducted from the total.
For returns over $75, use a trackable shipping service or insurance. We cannot guarantee receipt of returned items.